Frequently Asked Questions

Lab-grown diamonds are real diamonds created in a controlled laboratory environment. They have the same physical, chemical, and optical properties as mined diamonds, making them a sustainable and ethical alternative.

Yes. All our lab-grown diamonds are 100% conflict-free, ethically sourced, and environmentally friendly, ensuring peace of mind with every purchase.

Each diamond comes with a certification of quality. Our diamonds are graded for cut, clarity, color, and carat weight, ensuring that you receive a high-quality, genuine diamond.

Absolutely! We offer customization options for engagement rings, necklaces, and other jewelry pieces. You can select the diamond, setting, and metal to create a piece that is uniquely yours.

We offer a hassle-free 14-day return policy for all purchases. If you are not satisfied with your diamond or jewelry, you can return it for a full refund or exchange.

To maintain the brilliance of your diamond, clean it regularly with a mild solution of soap and water and store it separately to avoid scratches. Avoid harsh chemicals and extreme temperatures.

Lab-grown diamonds hold value like natural diamonds, and with proper care, they can last a lifetime. Their resale value may vary depending on market conditions.

Yes, we offer flexible financing options to make purchasing your dream diamond easier. You can pay in monthly installments through our trusted financing partners.

We offer free shipping on orders over $99. Standard shipping takes 5–7 business days, while express shipping is available within 2–3 business days. All orders are fully insured during transit.

For any questions, you can reach our customer support team via the Contact page, email, or phone. We are happy to assist you with product inquiries, customization, and aftercare support.